Customer Service part 2

Every business makes mistakes.  Everyone makes wrong judgments – especially in customer service.  Correcting the mistakes is the key to surviving.  This is an update to my previous blog – A Tale of Two Box Stores. (https://wordpress.com/post/57608679/1198/).

A big Thank You to the manager of Walmart for responding to my letter and another Thank You for the $40 gift card.  You took a bad memory and turned it around!
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About Brian Fulmer

Brian is the owner of Crossroads Property Management Inc. (www.crossroadsproperty.com) He writes six blogs and has written two books. He also works with various missions around the world. His first love is Guatemala.
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